Response and Resolution:

Upon receiving alerts from our monitoring system, we acted as quickly as possible:

• We immediately generated a new security certificate.
• This certificate was then deployed across all affected services to restore normal operations.

Impact:

The incident led to a temporary disruption in all TE Services on Platform v3, between 10.30 AM - 12.40 PM.

Future Measures:

• We've improved our monitoring of certificate validity.
• Automatic reminders for certificate renewal are now in place.